Privacy Policy

Last Updated: November 4, 2025

📋 Which Privacy Policy Applies to You?

This policy: If you signed up directly at app.logicnodes.ai
Partner Embedded Users Privacy Policy: If you access LogicNodes through a partner's product (e.g., embedded AI in Rackbeat, Shopify, etc.)

1. Introduction

LogicNodes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our services.

Our Privacy Commitment: We believe in minimal data collection. We only collect what is absolutely necessary to provide our services, and we retain data for the shortest period possible.

2. Information We Collect

2.1 Authentication Information

To provide you with access to our services, we collect only the following information necessary for account authentication:

Email address - Used as your unique identifier and for account-related communications
Password - Stored securely using industry-standard encryption (we never store passwords in plain text)
Authentication tokens - Temporary session tokens to keep you logged in

2.2 Information We Do NOT Collect

Unlike many services, we do not collect:

Personal identifying information beyond your email address
Behavioral tracking data
Analytics or usage patterns for marketing purposes
Third-party cookies or tracking pixels
Device fingerprinting data
Location data

3. How We Use Your Information

We use the minimal information we collect solely for the following purposes:

Authentication - To verify your identity and provide secure access to your account
Service delivery - To enable the core functionality of our platform
Security - To protect your account from unauthorized access
Essential communications - To send critical service updates, security alerts, or responses to your inquiries (we do not send marketing emails)

We do not use your information for advertising, profiling, or any secondary purposes.

4. Data Retention

We practice aggressive data minimization with the following retention policies:

Session data - Deleted upon logout or session expiration
Temporary data - Automatically purged on a daily basis according to our data retention policies
Authentication data - Retained only while your account is active
Account deletion - Upon account deletion, all associated data is immediately removed from production systems and purged from backups within 30 days

You may request deletion of your account and all associated data at any time by contacting us at privacy@logicnodes.ai.

We do not sell, rent, trade, or otherwise share your personal information with third parties, except in the following limited circumstances:

We will share your information only when you explicitly authorize us to do so.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe in good faith that such disclosure is necessary to:

Comply with legal obligations
Protect our rights, property, or safety
Investigate fraud or security issues
Protect against legal liability

5.3 Service Providers

We may use trusted third-party service providers to help operate our services (such as hosting infrastructure). These providers are contractually bound to:

Use your data only for the specific services they provide to us
Maintain the same level of data protection as outlined in this policy
Delete or return data when their services are no longer needed

We do not share data with advertising networks, analytics companies, or data brokers.

6. Data Security

We implement industry-standard security measures to protect your information:

Encryption - All data is encrypted in transit (TLS/SSL) and at rest
Access controls - Strict internal access policies limit who can access user data
Secure authentication - Passwords are hashed and salted using bcrypt or similar algorithms
Regular security audits - We continuously monitor and improve our security practices
Minimal data exposure - By collecting minimal data, we minimize potential exposure in the event of a breach

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You may request a copy of the personal information we hold about you at any time.

7.2 Correction

You may update or correct your email address through your account settings or by contacting us.

7.3 Deletion

You may request deletion of your account and all associated data at any time. We will delete data immediately from production systems and purge from backups within 30 days.

7.4 Data Minimization

We automatically minimize data retention. Temporary data is purged daily without requiring action on your part.

7.5 Opt-Out

You may opt out of non-essential communications at any time. Note that we may still send critical service-related notifications necessary for account security.

8. International Data Transfers

If you access our services from outside the jurisdiction where our servers are located, your information may be transferred across international borders. We ensure that any such transfers comply with applicable data protection laws and maintain the same level of protection described in this policy.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect information from children. If we learn that we have collected information from a child, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Updating the “Last Updated” date at the top of this policy
Sending an email notification to your registered email address (for significant changes)
Displaying a prominent notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know - You may request information about the categories and specific pieces of personal information we have collected
Right to delete - You may request deletion of your personal information
Right to opt-out - We do not sell personal information, so there is nothing to opt out of
Right to non-discrimination - We will not discriminate against you for exercising your privacy rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

Legal basis for processing - We process your data based on contractual necessity (to provide our services)
Data protection officer - For privacy inquiries, contact privacy@logicnodes.ai
Right to lodge a complaint - You may file a complaint with your local data protection authority
Data transfers - We ensure adequate safeguards for any data transfers outside the EEA

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@logicnodes.ai Response time: We aim to respond to all privacy inquiries within 5 business days.

Company Information: LogicNodes ApS Sletvej 2D 8310 Tranbjerg Denmark CVR: DK45318362

This Privacy Policy is effective as of the date listed above and applies to all users of LogicNodes services.